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Reporting Differences |
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Why do are the statistics between my analytics and Clicksor is different? |
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There are a number of factors that can contribute to the difference in the statistics between your analytics and Clicksor and they are as follows:
Please note that the acceptable discrepancy rate in the industry between third-party tracking can account for up to 15% - 20% discrepancies. |
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How do I report discrepancies? |
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In order to report your discrepancies issue, please contact your account manager immediately and each case will be investigated individually. To help us speeds up the process please provide us with the following information:
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How come the impressions sent and the dollar spent don't match? |
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Please allow some time for our report to update; usually our server will update your report every hour. The impressions are usually not as accurate as the dollar spent as the dollar amount is shown in real-time. It is suggested that you compare yesterday's figures today, instead of doing it instantly as the figures are not in real time. |
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